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FAQ

When is final payment due?

Final payment is due 14 days before the event date. If full payment is not received by the due date, your event booking will be canceled.

What is your retainer policy?

A non-refundable retainer fee of 50% is due to secure date. The remaining amount is due 14 days in advance of the client’s event, if the remaining amount is not paid within this time frame the client will forfeit the non-refundable retainer and all funds paid to provider. Any request for a date, time, or location change must be made in writing at least thirty days in advance of the original date of signed contract. Change is subject to equipment availability and receipt of a new service contact. If there is no availability for the alternate date, time, or location, the non-refundable retainer shall be forfeited, and event canceled. Any cancellation occurring less than thirty days prior to the event date shall forfeit all payments received. If space requirements mentioned above are not met, client will forfeit the non-refundable retainer and all funds paid to provider. 

Are you fully insured?

Yes, we are fully insured!

What are your protocols for COVID-19?

All Around Event Rentals employees:

  • Are fully vaccinated for COVID-19.

  • Wear masks to reduce the risk or spread of COVID-19.

  • Wear gloves to reduce the risk or spread of COVID-19.

  • Firmly adhere to all guidelines set by the CDC in regard to COVID-19.

  • Sanitize all of our equipment in between events and in between the usage of each of your guests.

I have a specific date in mind, how do I reserve it?

Fill out the Make a Reservation form and we will get started on your reservation. Once you sign the agreement and pay the retainer fee of 50%, we'll reserve your date.

Do you handle corporate bookings?

Yes, please fill out the Make a Reservation form and we will contact you as soon as possible.

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